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ease of use isn’t always a good thing

Voice interfaces are becoming commonplace for many devices, such as smartphones, computers, and smart home assistants. These remote, touchless interfaces are great for people with motor disabilities or people with their hands full, but also introduce another way for young children to handle things that they shouldn’t be.

I created a research plan to study how parental controls might be implemented into voice interfaces for a hypothetical technology client.

• Phone Screener (3 pages), pdf (350 KB)
• User Research (16 pages), pdf (380 KB)
• Usability Evaluation (14 pages), pdf (420 KB)